At VELORA VISTA, we strive to deliver your orders promptly and securely.
Delivery Charges: Shipping charges are to be borne by the customer and will be calculated based on the delivery location and order size.
Karachi Deliveries: Orders are typically delivered within 2–3 working days after order confirmation.
Urgent Deliveries: Same-day or overnight delivery within Karachi may be arranged upon request, subject to availability, with additional charges applicable.
Nationwide Deliveries: Orders outside Karachi are usually delivered within 5–7 working days from the date of order confirmation.
Please note that delivery timelines may vary due to unforeseen circumstances, public holidays, or logistics delays.
Due to the nature of fragrance products and customized formulations, returns or exchanges are not accepted once the order has been processed or dispatched, unless the item received is damaged or incorrect.